Frequently Asked Questions

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Frequently Asked Questions

Sewer Repair

Will trenchless sewer repair work for my property?

Trenchless methods work in most cases, but there are some situations where traditional repair may be necessary, such as when there are significant structural issues that prevent trenchless techniques from being effective. Our team will evaluate your situation to recommend the best approach.

Sewer Inspections

What happens next?

A pipe camera inspection may be the first and last step taken if nothing is found. This can be the case, for instance, if you’re scheduling a routine inspection so the condition of your sewer line can be documented. Otherwise, the next step is usually to recommend an appropriate solution for any issues discovered. This could mean a thorough cleaning or traditional or trenchless repairs.

Toilet Repair and Replacement

Who should I call for toilet repair, installation, or replacement services in Boise, Idaho?

For all your toilet-related needs in Boise, Idaho, reach out to our team of experienced, licensed plumbers. We’re dedicated to providing top-quality service and ensuring your complete satisfaction.

Flood Repair and Restoration

What can be done immediately before professional help arrives?

If possible, turn off the main water, power, and gas sources for safety reasons. You can also remove items you can safely get out of harm’s way to prevent further saturation or damage. Otherwise, it’s best to wait in a safe location until our team arrives.

Hydro Jetting Sewer and Drain Cleaning

Who should I contact for hydro jetting services in Boise, Idaho?

For all your hydro jetting needs in Boise, Idaho, contact our team of experienced, licensed plumbers. We’re committed to providing top-quality service and ensuring your complete satisfaction.

Drain Cleaning

When should you schedule or request a cleaning?

Five Star Service Pros is a drain cleaning company available 24/7 when urgent assistance is needed. This means we’re ready to respond any time drains need to be cleaned. For prevention purposes, annual cleanings are commended. However, more frequent cleanings can be beneficial for commercial drains or heavily used residential ones.

Water Heater Repair and Replacement

Who should I contact for water heater services in Boise, Idaho?

For all your water heater needs in Boise, Idaho, contact the Five Star Service Pros team of experienced, licensed plumbers. We’re committed to providing top-quality service and ensuring your complete satisfaction.

Trenchless Sewer Repair

Will trenchless sewer repair work for my property?

Trenchless methods work in most cases, but there are some situations where traditional repair may be necessary, such as when there are significant structural issues that prevent trenchless techniques from being effective. Our team will evaluate your situation to recommend the best approach.

Commercial Plumbing

Does insurance cover commercial plumbing services?

The answer depends on the type of coverage you have and the nature of the services needed. Whether or not you own, rent, or lease your commercial property can determine who is responsible for plumbing-related expenses.

Residential Plumbing

Should rising utility bills be a reason for residential plumbing service?

For instance, an undetected leak could lead to a spike in your utility bills. If you suspect something plumbing-related may be the culprit, we’ll let you know if this may be the case.

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Five Star Service Pros is committed to servicing your plumbing, sewer, flood, and drain cleaning needs in a timely and cost-efficient manner. Contact us today to set up your free quote!