Frequently Asked Questions

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Frequently Asked Questions

Sewer Repair

Will trenchless sewer repair work for my property?

Trenchless methods work in most cases, but there are some situations where traditional repair may be necessary, such as when there are significant structural issues that prevent trenchless techniques from being effective. Our team will evaluate your situation to recommend the best approach.

What is the cost difference between trenchless and traditional sewer repair?
How long does trenchless sewer repair last?
How can the need for sewer repair be avoided?
How can the need for sewer repair be avoided?
Does insurance cover sewer repair?
How long does sewer repair take?
Can sewer lines just be cleaned instead of being repaired or replaced?

Sewer Inspections

What happens next?

A pipe camera inspection may be the first and last step taken if nothing is found. This can be the case, for instance, if you’re scheduling a routine inspection so the condition of your sewer line can be documented. Otherwise, the next step is usually to recommend an appropriate solution for any issues discovered. This could mean a thorough cleaning or traditional or trenchless repairs.

How long does an inspection take?
How does a camera inspection work?

Toilet Repair and Replacement

Who should I call for toilet repair, installation, or replacement services in Boise, Idaho?

For all your toilet-related needs in Boise, Idaho, reach out to our team of experienced, licensed plumbers. We’re dedicated to providing top-quality service and ensuring your complete satisfaction.

Are there eco-friendly toilet options available?
My toilet frequently clogs. Should I repair or replace it?
How long does it take to replace a toilet?
How do I choose the right toilet for my bathroom?
Can I install a new toilet myself?
How long does a typical toilet last before needing replaced?
What are common signs that my toilet needs repair?

Flood Repair and Restoration

What can be done immediately before professional help arrives?

If possible, turn off the main water, power, and gas sources for safety reasons. You can also remove items you can safely get out of harm’s way to prevent further saturation or damage. Otherwise, it’s best to wait in a safe location until our team arrives.

How is the determination of what can and can’t be saved made?
Does insurance cover flood-related damage?
How long does flood repair and restoration take?

Hydro Jetting Sewer and Drain Cleaning

Who should I contact for hydro jetting services in Boise, Idaho?

For all your hydro jetting needs in Boise, Idaho, contact our team of experienced, licensed plumbers. We’re committed to providing top-quality service and ensuring your complete satisfaction.

Will hydro jetting be messy for my home or yard?
How long does the hydro jetting process take?
Is hydro jetting environmentally friendly?
How often should I have hydro jetting done?
Can hydro jetting remove tree roots?
When should I consider hydro jetting?
Is hydro jetting safe for my pipes?
How does hydro jetting differ from traditional drain cleaning methods?
What is Hydro Jetting?

Drain Cleaning

When should you schedule or request a cleaning?

Five Star Service Pros is a drain cleaning company available 24/7 when urgent assistance is needed. This means we’re ready to respond any time drains need to be cleaned. For prevention purposes, annual cleanings are commended. However, more frequent cleanings can be beneficial for commercial drains or heavily used residential ones.

What is Hydro Jetting?
How does drain ‘Snaking’ work?

Water Heater Repair and Replacement

Who should I contact for water heater services in Boise, Idaho?

For all your water heater needs in Boise, Idaho, contact the Five Star Service Pros team of experienced, licensed plumbers. We’re committed to providing top-quality service and ensuring your complete satisfaction.

Can a tankless water heater be installed in the same place as my old tank water heater?
What is the difference between a tankless water heater and a traditional tank water heater?
How can I extend the lifespan of my water heater?
How long does it take to install a new water heater?
Can I install a water heater by myself?
What is the process of replacing a water heater?
What factors should I consider when choosing a new water heater?
How often should a water heater be replaced?
What are the signs that my water heater needs to be repaired?

Trenchless Sewer Repair

Will trenchless sewer repair work for my property?

Trenchless methods work in most cases, but there are some situations where traditional repair may be necessary, such as when there are significant structural issues that prevent trenchless techniques from being effective. Our team will evaluate your situation to recommend the best approach.

What is the cost difference between trenchless and traditional sewer repair?
How long does trenchless sewer repair last?
Is there anything that has to be done to prepare for trenchless sewer repair?
Can a larger pipe be installed with trenchless replacement?
Does insurance cover trenchless repair for sewer pipes?
Can trenchless pipe lining work on all types of sewer lines?

Commercial Plumbing

Does insurance cover commercial plumbing services?

The answer depends on the type of coverage you have and the nature of the services needed. Whether or not you own, rent, or lease your commercial property can determine who is responsible for plumbing-related expenses.

Can work be done during non-business hours?
What is considered an emergency plumbing situation for a business?
When should routine plumbing inspections be done?

Residential Plumbing

Should rising utility bills be a reason for residential plumbing service?

For instance, an undetected leak could lead to a spike in your utility bills. If you suspect something plumbing-related may be the culprit, we’ll let you know if this may be the case.

What improvements can improve a home’s value the most?
What can be done to manage home water pressure?
How should repair vs. replacement decisions be made?
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Five Star Service Pros is committed to servicing your plumbing, sewer, flood, and drain cleaning needs in a timely and cost-efficient manner. Contact us today to set up your free quote!